FAQs

Management, governance, and academic integrity

The Travel Health Clinic is an independent chain of pharmacies based in the Midlands. We have clinics/pharmacies in Coventry, Kidderminster, Birmingham, and Tamworth that we are carrying out PCR testing from.

The Travel Health Clinic is owned by Shiraz and Sons Ltd, Company Registration 55227717

The Travel Health Clinic and our group, and all suppliers, are fully insured for liabilities arising in the event of any issues.

COVID-19 testing and sample analysis

The Travel Health Clinic uses RT-PCR tests to detect viral RNA of the SARS-CoV-2 Coronavirus. The testing is carried out by our partner lab which is UKAS accredited, Salient Bio Labs Ltd

All of the healthcare professionals i.e. pharmacists involved in carrying out testing are registered with the General Pharmaceutical Council. We also have a General Practitioner overseeing the clinical aspects of this procedure who is also registered with the General Medicals Council.

Samples are taken by healthcare professionals using a throat and nose swab and are delivered for analysis to the laboratory by fast track courier.

Our staff are using full PPE and work within Health and Safety Executive protocols and standards. Sample collecting sites will be sanitised after each collection day.

All samples are sent to our UK-based laboratory for analysis. Our laboratory partners are UKAS accredited or UKAS applicants and DHSC validated, and use RT-PCR assays that have the highest levels of accuracy.

Test results will be delivered within 48 hours.

We adhere to the leading international security standard, ISO-27001, with connections encrypted using SSL and are GDPR compliant.

Accuracy of tests

Yes, false negatives can happen for two possible reasons which are not related to the RT-PCR technology which is known as the gold standard.

1) Error in swab collection process via human error.

This is why we use fully trained healthcare professionals whom are further educated on COVID-19 swab collections.

2) Viral load might be low on the 1st day of infection or at the end of the infection period.

COVID-19 Recovery Certificates

For international travel, you will be eligible to apply for a COVID-19 Recovery Certificate 10 days following your positive test.

 

To enter the UK, you are not permitted to use a COVID Recovery Certificate until at least 30 days after your positive test.

 

If you are a parent or guardian, you can also apply for a COVID Recovery Certificate for children or young persons. All you will need to do is upload a photo of their passport to validate their eligibility.

 

You can apply for your COVID Recovery Certificate on our website.

You will be able to use your COVID Recovery Certificate for up to 180 days following the date you took your positive PCR test.

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